Last updated 11 November 2026

Refund policy

All sales are final. Please read this before you pay.

No refunds

Every order is for digital in-game items that are handed over by trade. Once an order is paid, it cannot be refunded, cancelled or exchanged, whether or not the items have been collected yet.

That includes cases where you changed your mind, ordered the wrong item, or no longer play the game.

Before you pay

• Check the Roblox account on the order. Items are traded to that account and nowhere else.
• An unpaid order is cancelled on its own when its timer runs out. Nothing is charged and nothing is owed.

If we cannot deliver

If an item you paid for cannot be delivered because we no longer hold it, we will deliver it as soon as it is back in stock or, if you prefer, give you another item or items of the same listed price. This is the remedy we offer; it is not a refund.

Crypto payments

• Crypto transfers cannot be reversed by us or by anyone else.
• Send the exact amount shown on your order page, in one payment. A payment of a different amount, or one sent after the order was cancelled, is not matched to your order automatically. Contact support with the transaction id and we will match it by hand.
• Network fees charged by your wallet or exchange are yours to pay and are not part of the order.

Your legal rights

Nothing in this policy removes rights that the law where you live gives you and that cannot be waived by agreement. Where such a right applies, it applies in spite of this policy.

Questions about this page: use the support contact shown on this site.